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Historical profile. This service is read-only; new reviews and requests cover factoring, insurance, fuel cards, and truck or equipment financing.

Companies/TMS/Truckstop ITS Dispatch
TMS

Truckstop ITS Dispatch

Truckstop’s browser-based TMS organizes loads, invoices and driver settlements, with options for driver messages, documents and IFTA reporting.

  • Dispatch with unlimited users
  • Load paperwork and driver settlements
  • Optional driver messaging and IFTA reporting
64 / 100Carrier Alliance Score
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Services from Truckstop:Truckstop ITS Dispatch

Our take

ITS Dispatch is a practical starting point for a small carrier that wants loads, paperwork and driver pay in one place. The selected feedback supports its appeal as a straightforward system, but also shows why the demo should reach beyond entering a load. Have your bookkeeper complete an invoice transfer and your dispatcher collect a driver’s paperwork. Compare the full first bill and IFTA charges across plans. Its published QuickBooks export workflow is particularly important if your business expects connected accounting with little manual work.

Updated 2026-09-12

What stands out

A closer look at Truckstop ITS Dispatch

Dispatch

What customers report

Users describe approachable dispatch, with differing needs for filters and driver updates.

Use a changed pickup and a missing delivery document in the demo. Check the dispatcher’s filters, driver reply and access permissions on your actual devices.

What Truckstop ITS Dispatch publishes

Produce bills of lading, customer agreements and load sheets. Source ↗

The messaging option sends load details by text and accepts status updates, photos and receipts. Source ↗

The file-storage option attaches scanned documents to loads. Source ↗

Accounts support unlimited users with administrator-assigned permission levels. Source ↗

Research context

Most available TMS experiences are historical, spanning January 2020–March 2026. Earlier complaints do not establish current defects; load-board feedback does not inform the TMS assessment.

At a glance

Who it serves
Truckstop’s TMS for carriers and brokers. This is the dispatch and back-office product, separate from its load board.More details
Pricing basis
Carrier subscriptions start at $50/month for 1–2 trucks. Prices are USD; fees and taxes are extra.More details
Commitment
The March 2026 general agreement defaults to automatic renewal with 30 days’ non-renewal notice. Your Order Form or separate agreement can change the applicable terms.More details
Operating requirement
Signup includes training and support. A representative arranges payment and account activation; confirm migration of your existing records.More details

Costs, plans & capabilities

Owner-Operator

$50/month for 1–2 trucks, with unlimited users.

Signup lists an initial $40 for Owner-Operator and $125 for Carrier, Carrier Pro and Carrier/Broker. Confirm the complete first bill.

Carrier

$75/month for three or more trucks, with unlimited trucks and users.

Signup lists an initial $40 for Owner-Operator and $125 for Carrier, Carrier Pro and Carrier/Broker. Confirm the complete first bill.

Carrier Pro

$99/month; adds file storage, driver messaging, maintenance, sales tools and private labelling.

Signup lists an initial $40 for Owner-Operator and $125 for Carrier, Carrier Pro and Carrier/Broker. Confirm the complete first bill.

Dual Authority

$105/month combines carrier and brokerage workflows. Confirm the authority and account setup for your operation.

Signup lists an initial $40 for Owner-Operator and $125 for Carrier, Carrier Pro and Carrier/Broker. Confirm the complete first bill.

Dispatch, paperwork and driver pay

Produce bills of lading, customer agreements and load sheets.

The messaging option sends load details by text and accepts status updates, photos and receipts.

Generate customer invoices within ITS Dispatch.

Carrier plans include driver settlement calculations. Confirm your pay rules and any separate payroll processing.

Carrier plans include revenue, sales and equipment reports.

The file-storage option attaches scanned documents to loads.

The maintenance option tracks schedules by time or mileage.

Accounting connections and IFTA

The published setup guide describes customer-invoice export through an IIF file and support-assisted configuration. It does not establish a live QuickBooks Online connection.

Bring your QuickBooks edition and a corrected invoice to the demonstration. The historical export guide does not confirm present-day compatibility with every edition.

A June 2026 broker guide describes a direct Truckstop load-board connection. Confirm its direction, entitlements and availability for your carrier plan.

The carrier page lists $5/truck where offered. Signup also lists a $15 base plus $5/truck for IFTA; obtain your plan’s exact charge.

Enter fuel receipts and trip endpoints for ProMiles calculations. The signup description includes reviewing, printing, signing and submitting reports.

Setup, support and subscription terms

Signup includes training and support. A representative arranges payment and account activation; confirm migration of your existing records.

Accounts support unlimited users with administrator-assigned permission levels.

ITS Dispatch lists Monday–Friday, 7am–3pm Mountain Time. These hours differ from general Truckstop support.

The March 2026 general agreement defaults to automatic renewal with 30 days’ non-renewal notice. Your Order Form or separate agreement can change the applicable terms.

The general agreement says cancellation takes effect at the end of the processed billing period, without a prorated refund; outstanding commitments remain payable.

The general agreement permits data deletion at termination. Arrange exports and verify usable files before closing the account.

Who it serves
Truckstop’s TMS for carriers and brokers. This is the dispatch and back-office product, separate from its load board. Source ↗Checked 2026-09-12
Pricing basis
Carrier subscriptions start at $50/month for 1–2 trucks. Prices are USD; fees and taxes are extra. Source ↗Checked 2026-09-12
Commitment
The March 2026 general agreement defaults to automatic renewal with 30 days’ non-renewal notice. Your Order Form or separate agreement can change the applicable terms. Source ↗Checked 2026-09-12
Operating requirement
Signup includes training and support. A representative arranges payment and account activation; confirm migration of your existing records. Source ↗Checked 2026-09-12
Owner-Operator
$50/month for 1–2 trucks, with unlimited users. Source ↗Checked 2026-09-12
Carrier
$75/month for three or more trucks, with unlimited trucks and users. Source ↗Checked 2026-09-12
Carrier Pro
$99/month; adds file storage, driver messaging, maintenance, sales tools and private labelling. Source ↗Checked 2026-09-12
Dual Authority
$105/month combines carrier and brokerage workflows. Confirm the authority and account setup for your operation. Source ↗Checked 2026-09-12
Initial charges
Signup lists an initial $40 for Owner-Operator and $125 for Carrier, Carrier Pro and Carrier/Broker. Confirm the complete first bill. Source ↗Checked 2026-09-12
IFTA charges
The carrier page lists $5/truck where offered. Signup also lists a $15 base plus $5/truck for IFTA; obtain your plan’s exact charge. Source ↗Checked 2026-09-12
Preparing IFTA reports
Enter fuel receipts and trip endpoints for ProMiles calculations. The signup description includes reviewing, printing, signing and submitting reports. Source ↗Checked 2026-09-12
Driver updates
The messaging option sends load details by text and accepts status updates, photos and receipts. Source ↗Checked 2026-09-12
Load attachments
The file-storage option attaches scanned documents to loads. Source ↗Checked 2026-09-12
Maintenance reminders
The maintenance option tracks schedules by time or mileage. Source ↗Checked 2026-09-12
Customer invoices
Generate customer invoices within ITS Dispatch. Source ↗Checked 2026-09-12
Driver settlements
Carrier plans include driver settlement calculations. Confirm your pay rules and any separate payroll processing. Source ↗Checked 2026-09-12
Load paperwork
Produce bills of lading, customer agreements and load sheets. Source ↗Checked 2026-09-12
Business reports
Carrier plans include revenue, sales and equipment reports. Source ↗Checked 2026-09-12
QuickBooks transfer
The published setup guide describes customer-invoice export through an IIF file and support-assisted configuration. It does not establish a live QuickBooks Online connection. Source ↗Checked 2026-09-12
Confirm your accounting edition
Bring your QuickBooks edition and a corrected invoice to the demonstration. The historical export guide does not confirm present-day compatibility with every edition. Source ↗Checked 2026-09-12
Truckstop connection
A June 2026 broker guide describes a direct Truckstop load-board connection. Confirm its direction, entitlements and availability for your carrier plan. Source ↗Checked 2026-09-12
ITS Dispatch support
ITS Dispatch lists Monday–Friday, 7am–3pm Mountain Time. These hours differ from general Truckstop support. Source ↗Checked 2026-09-12
Cancellation and refunds
The general agreement says cancellation takes effect at the end of the processed billing period, without a prorated refund; outstanding commitments remain payable. Source ↗Checked 2026-09-12
Leaving with your records
The general agreement permits data deletion at termination. Arrange exports and verify usable files before closing the account. Source ↗Checked 2026-09-12
Team access
Accounts support unlimited users with administrator-assigned permission levels. Source ↗Checked 2026-09-12

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