TruckSmarter brought broker load boards, bidding and AI Dispatch into one app. Its official shutdown notice leaves current service availability unconfirmed.
Service availability unconfirmed
TruckSmarter’s download page says its products would no longer be available after September 4, 2026. Other product pages still advertise them. Current service availability has not been confirmed.
TruckSmarter’s appeal was straightforward: search broker freight in one place without paying for the classic board. Selected customers liked free access and easy booking; others described filters changing or loads that were already covered. Today, availability comes first. The official download page carries a September 4 shutdown notice, even though pricing and product pages remain online. We cannot confirm that the service is still operating. Treat the capabilities and feedback below as historical context, and compare other load boards for your next load. Existing customers should seek confirmation about account access and unresolved billing.
Updated 2026-09-11
What stands out
A closer look at TruckSmarter
Finding suitable loads
What customers report
Some users valued the load choice, backhauls and visible pickup times. Others found unattractive rates or wanted better hotshot filtering. These accounts describe different needs and dates, not a reliable lane-by-lane comparison.
For a replacement board, test the equipment, lanes and dates you actually run. A long equipment list or many advertised loads will not tell you whether the freight fits your truck. Compare useful results and the complete trip, including the return leg, before choosing an ongoing subscription.
TruckSmarter’s download page says its products would no longer be available after September 4, 2026. Other product pages still advertise them. Current service availability has not been confirmed. Source ↗
Published filters include equipment, locations, brokers, trailer length, rate per mile, price, weight and distance. Source ↗
The board lists van, reefer, flatbed, power only, step deck, conestoga, container, box truck, hotshot and car hauling. Source ↗
Published instructions explain saving favorite lanes and loads for later access. Source ↗
The classic-board plan lists load comparison and backhaul recommendations. Source ↗
Research context
The feedback concerns historical load-board use from February 2023–May 2026. It does not establish current availability, earnings, fault frequency or outcomes for similar fleets.
At a glance
Current service status
TruckSmarter’s download page says its products would no longer be available after September 4, 2026. Other product pages still advertise them. Current service availability has not been confirmed.More details
Published board price
The pricing page still lists the classic load board at $0/month with unlimited searches. This is a published offer, not confirmation that new accounts can use it after the shutdown notice.More details
Separate from factoring
OTR announced its acquisition of TruckSmarter’s factoring and banking division in November 2025. That announcement described load-board and Dispatch development remaining with TruckSmarter.More details
Carrier identity
The verification guide uses MC/DOT records and a one-time code sent to the authority’s FMCSA contact information. No document upload is described for this identity step.More details
Costs, plans & capabilities
Availability and existing accounts
TruckSmarter’s download page says its products would no longer be available after September 4, 2026. Other product pages still advertise them. Current service availability has not been confirmed.
The pricing page continues to display signup and paid Dispatch offers. Its presence does not resolve the separate shutdown notice.
OTR announced its acquisition of TruckSmarter’s factoring and banking division in November 2025. That announcement described load-board and Dispatch development remaining with TruckSmarter.
The contact page lists support@trucksmarter.com for the load board and carrier-dispatch@trucksmarter.com for Dispatch. A published address does not confirm response times after the notice.
The pricing page still lists the classic load board at $0/month with unlimited searches. This is a published offer, not confirmation that new accounts can use it after the shutdown notice.
Published filters include equipment, locations, brokers, trailer length, rate per mile, price, weight and distance.
The board lists van, reefer, flatbed, power only, step deck, conestoga, container, box truck, hotshot and car hauling.
Published instructions explain saving favorite lanes and loads for later access.
The classic-board plan lists load comparison and backhaul recommendations.
Published pricing lists desktop and mobile access, connected broker accounts, and in-app bidding and booking.
Some loads require connecting an existing broker load-board account to view, bid or book.
TruckSmarter describes itself as an aggregator, not the broker. Brokers set load prices and conditions.
The verification guide uses MC/DOT records and a one-time code sent to the authority’s FMCSA contact information. No document upload is described for this identity step.
The guide routes employees and eligible leased-on users to the carrier owner for account access. Identity verification does not establish acceptance by every broker.
The pricing page lists limited free Dispatch use, resetting weekly, and a $49/month Unlimited plan. The shutdown notice leaves present purchase and access unconfirmed.
Dispatch says nothing is booked without carrier approval. Direct booking is limited to selected connected brokers; phone bookings hand the carrier into the call to confirm.
Dispatch describes an optional Gmail connection for broker load emails alongside searches of TruckSmarter’s board.
The Dispatch FAQ advertises cancellation at any time and no additional fees or commission. These statements do not confirm current billing, cancellation or refund outcomes.
TruckSmarter’s download page says its products would no longer be available after September 4, 2026. Other product pages still advertise them. Current service availability has not been confirmed. Source ↗Checked 2026-09-11
Service described
TruckSmarter’s published load-board material describes a shared search for owner-operators and carriers finding broker freight. Source ↗Checked 2026-09-11
Separate from factoring
OTR announced its acquisition of TruckSmarter’s factoring and banking division in November 2025. That announcement described load-board and Dispatch development remaining with TruckSmarter. Source ↗Checked 2026-09-11
Published board price
The pricing page still lists the classic load board at $0/month with unlimited searches. This is a published offer, not confirmation that new accounts can use it after the shutdown notice. Source ↗Checked 2026-09-11
Published AI price
The pricing page lists limited free Dispatch use, resetting weekly, and a $49/month Unlimited plan. The shutdown notice leaves present purchase and access unconfirmed. Source ↗Checked 2026-09-11
Published Dispatch terms
The Dispatch FAQ advertises cancellation at any time and no additional fees or commission. These statements do not confirm current billing, cancellation or refund outcomes. Source ↗Checked 2026-09-11
Lane and load filters
Published filters include equipment, locations, brokers, trailer length, rate per mile, price, weight and distance. Source ↗Checked 2026-09-11
Equipment listed
The board lists van, reefer, flatbed, power only, step deck, conestoga, container, box truck, hotshot and car hauling. Source ↗Checked 2026-09-11
Broker account connections
Some loads require connecting an existing broker load-board account to view, bid or book. Source ↗Checked 2026-09-11
Who sets the terms
TruckSmarter describes itself as an aggregator, not the broker. Brokers set load prices and conditions. Source ↗Checked 2026-09-11
Carrier identity
The verification guide uses MC/DOT records and a one-time code sent to the authority’s FMCSA contact information. No document upload is described for this identity step. Source ↗Checked 2026-09-11
Working under another authority
The guide routes employees and eligible leased-on users to the carrier owner for account access. Identity verification does not establish acceptance by every broker. Source ↗Checked 2026-09-11
Where it was offered
Published pricing lists desktop and mobile access, connected broker accounts, and in-app bidding and booking. Source ↗Checked 2026-09-11
Planning beyond one load
The classic-board plan lists load comparison and backhaul recommendations. Source ↗Checked 2026-09-11
Saved lanes and loads
Published instructions explain saving favorite lanes and loads for later access. Source ↗Checked 2026-09-11
Dispatch says nothing is booked without carrier approval. Direct booking is limited to selected connected brokers; phone bookings hand the carrier into the call to confirm. Source ↗Checked 2026-09-11
Optional email connection
Dispatch describes an optional Gmail connection for broker load emails alongside searches of TruckSmarter’s board. Source ↗Checked 2026-09-11
Published support contacts
The contact page lists support@trucksmarter.com for the load board and carrier-dispatch@trucksmarter.com for Dispatch. A published address does not confirm response times after the notice. Source ↗Checked 2026-09-11
Marketing remains online
The pricing page continues to display signup and paid Dispatch offers. Its presence does not resolve the separate shutdown notice. Source ↗Checked 2026-09-11
