Verizon Connect

Reveal Logbook · driver workflow

Reveal Logbook uses a Bluetooth connection to the vehicle tracking unit. Select the correct truck and check the green connection icon before driving.

Logbook supports Android and iOS phones or tablets. Check the current supported operating-system list and your exact device with the provider.

The December 2024 driver guide covers vehicle selection, inspections, shipping references, HOS timers and daily log certification. Set Off Duty before logging out.

Drivers accept or reject office-proposed log changes and unidentified miles, then recertify affected logs.

Up to four drivers can log in on the same mobile device. Co-drivers sign in before the vehicle moves and sign out after the engine stops.

Inspection mode provides eight-day FMCSA transfer by web or email, with a routing-code comment, and a printable daily PDF.

The app reconnects to the selected vehicle after a lost connection; this can take a few minutes. A disconnection sound is enabled by default. Disconnect before ending the shift.

The diagnostic guide distinguishes power, engine synchronization, positioning and storage problems. It provides escalation and paper-log recovery instructions for malfunctions.

The app alerts drivers to unidentified miles and provides an accept/reject workflow. The office and driver should practice resolving an unassigned trip.

FMCSA lists Reveal Android RAG530 and RAXI31 and iOS RIXI20 with XIRGO XT-6300 Series hardware. Registration is manufacturer self-certification, not an FMCSA endorsement.

Canada lists Verizon Connect Fleet Platform TC3640 for Android (1F32) and iOS (1F35). These entries do not establish Canadian certification for Reveal Logbook; confirm the exact platform and device for cross-border routes.

Fleet visibility and reporting

The ELD page lists daily and weekly hours, remaining time, duty status, violation alerts and inspection reports, alongside fleet maps and driving alerts.

IFTA mileage reporting is advertised. Ask for a sample export using your trucks, including a missing-data correction, before relying on it for tax reporting.

Reveal publishes driver, administrator, inspection and diagnostic guides, plus live training and tutorials. Include both the driver and office user in onboarding.

Reveal lists 24/7 phone support at 844-617-1100. Live chat agents are listed Monday–Friday, 8am–6pm Eastern; account-manager hours are narrower.

Your equipment and service agreement

No itemized ELD price was displayed in the accessible plans-and-pricing content. Request separate prices for tracking, Logbook, installation, driver devices and optional cameras.

Ask for total subscription, hardware, installation and optional-feature costs for the exact ordered services. The public ELD page does not establish one universal monthly rate.

The October 9, 2025 US Reveal agreement allows subscriptions with or without a Commitment Period. Your signed order sets the chosen months and charges.

Current US terms require at least 30 days’ notice. Leaving during a commitment can incur order-specific early-cancellation and remaining installation charges.

No early-cancellation fee applies without a commitment or after it ends; 30 days’ notice and billing-period timing still apply. Remaining installation charges can survive cancellation.

The order identifies customer-managed installation where applicable. Otherwise Verizon-managed installation normally applies, with charges possible for missed appointments or later equipment moves.

The support FAQ says removing or returning a device does not stop billing: its subscription must also be canceled. Its renewal guidance differs from the current US agreement; use your applicable signed terms.

The US agreement covers material equipment defects during the service term. Warranty removal/reinstallation coverage is limited; confirm labor, shipping and replacement arrangements in your order.