BigRoad puts driver logs and fleet oversight in one workflow, with an option to connect to Powerfleet’s wider dashboard. It is worth a demonstration if that is how you want to manage your trucks. Have a driver try the daily routine on your actual phone and vehicle, then walk through an inspection with your office. The buying decision also needs a practical support check and a clear exit cost. A useful interface alone does not settle whether the service will work for your operation.
Updated 2026-09-10
What stands out
A closer look at BigRoad
Driver experience
What customers report
Several accounts find the interface approachable. One owner-operator describes a better experience after earlier problems.
Try a full shift handoff: select the truck, inspect it, certify the log and transfer a test record. Keep the driver involved in corrections; automatic driving entries are not freely editable.
What BigRoad publishes
Engine data supplies driving time and duty status. The mobile app shows remaining hours and alerts drivers as limits approach. Source ↗
The June 2025 Canada manual includes inspection mode, a restricted on-screen view and electronic log transfer. Practice the transfer with the configured fleet account. Source ↗
The manual allows annotation, not alteration, of automatically recorded driving. Drivers can edit non-driving statuses and accept or reject carrier-proposed changes. Source ↗
The current Powerfleet page describes team driving and switching between U.S. and Canadian cycles, including Canadian split-sleeper functions. Source ↗
Research context
Most available feedback is historical, spanning January 2022–February 2026. Product versions and support experiences differ, so it does not establish current satisfaction.
At a glance
Who it serves
Truck and motor-coach operations using engine-connected logs, a driver mobile app and a fleet web account.More details
Pricing basis
Quote required. The public pricing page lists bundles but no current dollar amounts. Ask for hardware, installation, subscriptions, taxes and optional services separately.More details
Term and renewal
General terms default to monthly service unless the order specifies a fixed term. Fixed terms renew for one year; ending early can leave the remaining fees payable.More details
Truck and phone connection
DashLink plugs into the vehicle diagnostic port and sends engine information to the driver’s phone or tablet by Bluetooth. Match the device and cable to each truck.More details
Costs, plans & capabilities
DashLink ELD bundle
The published base bundle combines ELD access, driver messaging and vehicle/IFTA mileage reporting.
Quote required. The public pricing page lists bundles but no current dollar amounts. Ask for hardware, installation, subscriptions, taxes and optional services separately.
Mileage reports help prepare returns; they do not file them. Fuel receipts and correct vehicle fuel types are still needed.
BigRoad recommends at least 500 MB for domestic use or 1 GB with roaming for cross-border use, before other apps. Your data plan is separate.
Fleet Insights Advanced
Adds vehicle GPS tracking, driving-behavior monitoring and safety dashboards to the ELD and IFTA package.
BigRoad remains the ELD driver application offered by Powerfleet, formerly Fleet Complete. Its current offering can connect with the Unity fleet dashboard.
Quote required. The public pricing page lists bundles but no current dollar amounts. Ask for hardware, installation, subscriptions, taxes and optional services separately.
Insights Solution Suite
Adds dual-facing camera and video/coaching functions plus the Inspect DVIR app. Confirm hardware and subscription inclusions in the quote.
Quote required. The public pricing page lists bundles but no current dollar amounts. Ask for hardware, installation, subscriptions, taxes and optional services separately.
Separate terms apply when a mobile network provider bills the subscription. Match the quoted service, billing provider and order form before comparing cancellation costs.
BigRoad and Powerfleet
BigRoad remains the ELD driver application offered by Powerfleet, formerly Fleet Complete. Its current offering can connect with the Unity fleet dashboard. Source ↗Checked 2026-09-10
Who it serves
Truck and motor-coach operations using engine-connected logs, a driver mobile app and a fleet web account. Source ↗Checked 2026-09-10
Truck and phone connection
DashLink plugs into the vehicle diagnostic port and sends engine information to the driver’s phone or tablet by Bluetooth. Match the device and cable to each truck. Source ↗Checked 2026-09-10
Phone setup
Android or iOS device with Bluetooth, location services and mobile data. Keep it charged and the app running; verify current OS compatibility for the phones you use. Source ↗Checked 2026-09-10
Mobile data allowance
BigRoad recommends at least 500 MB for domestic use or 1 GB with roaming for cross-border use, before other apps. Your data plan is separate. Source ↗Checked 2026-09-10
Pricing basis
Quote required. The public pricing page lists bundles but no current dollar amounts. Ask for hardware, installation, subscriptions, taxes and optional services separately. Source ↗Checked 2026-09-10
Term and renewal
General terms default to monthly service unless the order specifies a fixed term. Fixed terms renew for one year; ending early can leave the remaining fees payable. Source ↗Checked 2026-09-10
Cancellation and rented equipment
General terms specify 30 days’ written notice or mutual agreement, and rented-device return within 10 days of disconnection. Fees can continue until return; non-return can trigger the hardware purchase price. Source ↗Checked 2026-09-10
Which agreement applies
Separate terms apply when a mobile network provider bills the subscription. Match the quoted service, billing provider and order form before comparing cancellation costs. Source ↗Checked 2026-09-10
Network charges
The carrier-billing terms also make the customer responsible for mobile data and roaming costs. A network-billed subscription does not establish that driver data is included. Source ↗Checked 2026-09-10
Daily driver workflow
Engine data supplies driving time and duty status. The mobile app shows remaining hours and alerts drivers as limits approach. Source ↗Checked 2026-09-10
Inspection workflow
The June 2025 Canada manual includes inspection mode, a restricted on-screen view and electronic log transfer. Practice the transfer with the configured fleet account. Source ↗Checked 2026-09-10
Log corrections
The manual allows annotation, not alteration, of automatically recorded driving. Drivers can edit non-driving statuses and accept or reject carrier-proposed changes. Source ↗Checked 2026-09-10
Fleet setup
An administrator adds ELD-equipped trucks through the web account; the driver selects the truck and checks its connection in the mobile app. Source ↗Checked 2026-09-10
Team and cross-border operations
The current Powerfleet page describes team driving and switching between U.S. and Canadian cycles, including Canadian split-sleeper functions. Source ↗Checked 2026-09-10
U.S. device listing
FMCSA lists BigRoad ELD under identifier FCBR20, software 36.3 or higher, for several hardware families including DL-100/DL-200. Registration is not an agency endorsement. Source ↗Checked 2026-09-10
Canadian device identifiers
Transport Canada lists active FT1 Android/iOS identifiers PFBR34/PFBR35 and DL-200 PFBR36/PFBR37. Their older FCBR20 entries were revoked May 1, 2026; check the exact model, platform and identifier. Source ↗Checked 2026-09-10
Other Canadian hardware
The current registry also lists MGS800 Android/iOS as PFBR30/PFBR31 and MGS700 as PFBR32/PFBR33. These entries are device-specific, not blanket certification of every BigRoad setup. Source ↗Checked 2026-09-10
Advertised support
The FAQ advertises 24/7 support. Ask who answers during your actual driving hours and how unresolved cases are escalated. Source ↗Checked 2026-09-10
Written support scope
General terms describe support during business days and exclude maintenance downtime. Confirm the support commitment in your order; the FAQ’s 24/7 statement is broader. Source ↗Checked 2026-09-10
DashLink ELD bundle
The published base bundle combines ELD access, driver messaging and vehicle/IFTA mileage reporting. Source ↗Checked 2026-09-10
Fleet Insights Advanced
Adds vehicle GPS tracking, driving-behavior monitoring and safety dashboards to the ELD and IFTA package. Source ↗Checked 2026-09-10
Insights Solution Suite
Adds dual-facing camera and video/coaching functions plus the Inspect DVIR app. Confirm hardware and subscription inclusions in the quote. Source ↗Checked 2026-09-10
IFTA preparation
Mileage reports help prepare returns; they do not file them. Fuel receipts and correct vehicle fuel types are still needed. Source ↗Checked 2026-09-10
